Hospitality means everyone is welcome. Luana Hospitality Group is committed to making this website and our venues usable by as many guests as possible, including people with disabilities.
Our Standard
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Accessibility is an ongoing effort — we review the site as we add pages and content, and we fix issues as we find them.
What We Do on This Site
- Descriptive alternative text on meaningful images
- Semantic headings and landmarks so screen readers can navigate pages
- Keyboard access to menus, links, buttons, and dialogs
- Visible focus indicators on interactive elements
- Color contrast that meets AA guidance for body text and controls
- Layouts that adapt to phones, tablets, and zoomed-in displays
- Menus offered as readable text or downloadable files where possible
Third-Party Tools
Reservations, online ordering, and gift cards are handled by outside providers. We choose partners who take accessibility seriously, but we do not control their platforms. If you hit a barrier while booking or ordering, call the venue and our team will complete it with you over the phone.
In Our Venues
Our restaurants aim to provide accessible entry, seating, and restrooms, and our teams are glad to help with seating preferences, reading menus aloud, and accommodating service animals. Because our properties are oceanfront and vary in age and layout, please call ahead and let us know what you need so we can prepare for your visit.
Tell Us About a Barrier
If any part of this site or a visit to one of our venues is difficult to use, we want to hear about it. Please tell us the page or venue, what you were trying to do, and the device or assistive technology you were using.
Call (808) 329-8711 or write to Luana Hospitality Group, 75-5828 Kahakai Rd, Kailua-Kona, HI 96740. We respond to accessibility reports as a priority and will work with you on an alternative in the meantime.